Terms of Service

Last Updated: December 2025

Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Alrez LLC ("Company", "we", "us", or "our"), concerning your access to and use of the AI Security VPN mobile application and all AI-powered security services as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Service").

By downloading, installing, or using the Service, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference.

Eligibility

By using the Service, you represent and warrant that:

Subscription and Payment

Subscription Plans

AI Security VPN offers various subscription plans with different features, AI capabilities, and durations. All subscriptions are managed through Apple's App Store and are subject to Apple's Terms of Service and payment policies.

Payment Processing

All payments are processed securely through the Apple App Store. We do not store, process, or have access to your payment information. Payment terms, refund policies, billing cycles, and subscription management are governed by Apple's App Store policies and guidelines.

Free Trial

We may offer a free trial period for new users to experience our AI-powered security features. At the end of the trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. You will not be charged during the trial period.

Auto-Renewal

Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period. Your Apple account will be charged for renewal within 24 hours prior to the end of the current period at the same price you initially paid.

Cancellation and Refunds

You may cancel your subscription at any time through your Apple App Store account settings. Cancellation will take effect at the end of your current billing period, and you will retain access to premium features until that time. No refunds will be provided for partial subscription periods except as required by law or Apple's refund policy.

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to use the Service to:

Violation of this Acceptable Use Policy may result in immediate termination of your account without refund.

Service Description

AI Security VPN provides an advanced virtual private network service powered by artificial intelligence that encrypts your internet connection and routes it through our secure global server network. Our Service includes:

Service Availability and Limitations

We strive to provide reliable, secure, and consistent service with maximum uptime, but we cannot guarantee uninterrupted or error-free operation. The Service may be subject to:

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without prior notice. We will make reasonable efforts to notify users of significant changes.

Bandwidth and Fair Use

While we offer unlimited bandwidth with our subscription plans, we reserve the right to implement fair use policies to ensure quality service for all users. We may limit service to users who engage in excessive use that negatively impacts other users or overall service quality. What constitutes excessive use is determined at our sole discretion and may include:

Account Security and Responsibility

You are solely responsible for:

We are not liable for any loss or damage arising from your failure to comply with these security obligations.

Intellectual Property Rights

The Service and its original content, features, functionality, AI algorithms, neural network models, software code, design elements, and branding are and will remain the exclusive property of Alrez LLC and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of both the United States and foreign countries.

Our trademarks, service marks, logos, and trade dress may not be used in connection with any product or service without the prior written consent of Alrez LLC. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

AI Technology and Algorithms

Our AI-powered security features, including threat detection algorithms, neural network models, and machine learning systems, are proprietary technology owned by Alrez LLC. You acknowledge that:

User Data and Privacy

Our collection, use, and protection of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of information as described in the Privacy Policy. We maintain a strict no-logs policy regarding your browsing activity and connection data.

Disclaimers and Limitations of Warranty

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

ALREZ LLC, ITS SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT:

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ALREZ LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

THIS INCLUDES BUT IS NOT LIMITED TO DAMAGES RESULTING FROM:

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you.

Indemnification

You agree to defend, indemnify, and hold harmless Alrez LLC and its subsidiaries, affiliates, licensors, licensees, and their respective employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including but not limited to reasonable attorney's fees), resulting from or arising out of:

This indemnification obligation will survive termination of these Terms and your use of the Service.

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms, violate our Acceptable Use Policy, engage in fraudulent activity, or abuse the Service.

Upon termination:

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United States and the state where Alrez LLC is registered, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Dispute

Resolution and Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, except as otherwise provided herein.

You agree to:

Arbitration will take place in the United States. The arbitrator's decision will be final and binding. This arbitration provision does not apply to residents of jurisdictions where such waivers are prohibited by law.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

We will notify you of changes by:

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service and cancel your subscription.

Apple App Store Terms

These Terms apply to your use of the Service obtained through the Apple App Store. You acknowledge and agree that:

Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce. You represent that you are not located in, or a national or resident of, any country subject to U.S. embargo or export restrictions.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provisions will be deleted without affecting the remaining provisions, or will be limited or modified to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the sole and entire agreement between you and Alrez LLC regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.

Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

Email: info@alrezllc.com
Company: Alrez LLC
Response Time: We aim to respond within 48 hours

For legal notices, please include "Legal Notice" in the subject line.